Map every email a customer receives from [COMPANY] across the entire journey. Provide: a visual timeline from first touch to loyal customer, every automated and manual email with trigger, timing, subject line, purpose, and KPI. Identify: gaps (where an email is missing), overlaps (where too many emails hit at once), conflicts (contradictory messages), and optimization opportunities. Recommend a revised email map with maximum 2 emails per week per customer.
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