toolcacheAI Writing Prompts › Customer Support Response Templates

Customer Support Response Templates

Create customer support response templates for [PRODUCT/SERVICE].

Tone: [FRIENDLY / PROFESSIONAL / CASUAL / FORMAL]
Provide templates for:
1. Welcome/first response
2. Feature request acknowledgment
3. Bug report response
4. Refund request (approved and denied)
5. Account cancellation (save attempt)
6. Billing inquiry
7. Technical troubleshooting steps
8. Escalation to engineering
9. Service outage notification
10. Follow-up after resolution
11. Positive review thank you
12. Negative review response
13. GDPR/data deletion request
14. Partnership/sales inquiry redirect
15. "We don't support that" (with alternatives)

Each template: opening, body, closing, personalisation slots. All under 150 words.
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