Difficult Conversation Script

Help me prepare for a difficult conversation with [EMPLOYEE/TEAM MEMBER] about [ISSUE].

Context:
- Relationship: [YOUR ROLE and THEIR ROLE]

- Issue: [DESCRIBE THE PROBLEM]
- Previous conversations: [ANY PRIOR DISCUSSIONS]
- Desired outcome: [WHAT YOU WANT TO HAPPEN]

Provide:
1. **Opening**: How to start (direct but empathetic, under 3 sentences)
2. **Describing the Issue**: Specific, observable behaviors — not character judgments
3. **Impact Statement**: How this affects the team/work/company
4. **Listening Prompts**: Questions to understand their perspective
5. **Response Scenarios**: If they get defensive / emotional / deny / blame others — how to respond
6. **Agreement**: How to establish clear expectations going forward
7. **Documentation**: What to put in writing after the conversation
8. **Follow-Up Plan**: Check-in schedule to track improvement

Tone: Firm, fair, compassionate. This is about behavior change, not punishment.

Help me prepare for a difficult conversation with [EMPLOYEE/TEAM MEMBER] about [ISSUE].

Context:
- Relationship: [YOUR ROLE and THEIR ROLE]
- Issue: [DESCRIBE THE PROBLEM]
- Previous conversations: [ANY PRIOR DISCUSSIONS]
- Desired outcome: [WHAT YOU WANT TO HAPPEN]

Provide:
1. **Opening**: How to start (direct but empathetic, under 3 sentences)
2. **Describing the Issue**: Specific, observable behaviors — not character judgments
3. **Impact Statement**: How this affects the team/work/company
4. **Listening Prompts**: Questions to understand their perspective
5. **Response Scenarios**: If they get defensive / emotional / deny / blame others — how to respond
6. **Agreement**: How to establish clear expectations going forward
7. **Documentation**: What to put in writing after the conversation
8. **Follow-Up Plan**: Check-in schedule to track improvement

Tone: Firm, fair, compassionate. This is about behavior change, not punishment.